Cosmo Booking / Deposit and Refund Policy

   

Refunds:

 

Deposit refunds will only be considered if a cancellation is made a minimum of 24 hours before the reservation time.

  • Refunds will not be considered in part payment if some people in your group don’t show up, unless over 24 hours notice is given of the amended numbers.

 

Timings:

 

Deposit refunds will only be considered if a cancellation is made a minimum of 24 hours before the reservation time.

  • We operate a maximum of 1 hour 45 minutes seating policy during our busy sessions such as (Friday, Saturday, Christmas, Valentine's Day, Bank Holidays and Mother /Father Days).
  • The 1 hour 45 minutes policy will start at your reservation time and our 1 hour 45 minutes policy will run from this time and not when the last of the party arrives.
  • The last entry for the restaurant is 30 minutes prior to closing.
  • The food on the banquet will cease to be replenished at this time and the food will start to be brought in 15 minutes prior to closing.
  • At the discretion of the management small dishes of food will be produced during the 30 minutes before closing time.
  • Where a party has made no reservation we cannot guarantee a table for the full 1 hour 45 minutes.

 

Children:

 

  • Children over 1.50m in height or over 13 years of age will be charged the full adult meal cost. However this is at the discretion of the management but as a guide please refer to the height scale in the restaurant.
  • Minimum charge applies for infants, please enquire with relevant restaurant when booking.

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