Job Description:

The Supervisor is responsible for assisting senior managers with daily operation of the restaurant, including selection, development and performance of employees as well.

Essential Duties & Responsibilities:

  • Support senior managers to deliver all company measures and targets
  • Good leadership skills, great potential and ability to use own initiative
  • Promote brand values and ensure that 100% of customer satisfaction is delivered
  • Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer service
  • Continuously help to maintain a motivated team and create a great atmosphere and work environment in your restaurant
  • Cascade knowledge and drive training & development within your team
  • Assist in developing and influencing team members so that everyone reaches their full potential
  • Understand buffet operations and fast paced environment in order to maximise sales opportunities
  • Perform any reasonable duties as required from time to time in order to contribute to the achievement of business aims and objectives

Key Behaviours:

  • Fantastic interpersonal, communication and coaching skills
  • High level of enthusiasm and energy to inspire others
  • High personal standards, genuine and attentive
  • Must be able to work unsupervised in a fast paced restaurant environment
  • Must be available to work as late as midnight or later if necessary
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to safely lift and carry trays filled with multiple dishes and drinks
  • Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
  • Be willing to work overtime when needed and assist the workload of others
  • Ambitious and open for continual development
  • Hard working and prepared for challenges

The right candidate should ideally posses the following qualification/certification:

  • Health and Safety Level 2
  • First Aid
  • Fire Marshall/Warden
  • Personal Licence